Supply Chain Sciences, Inc. · Effective 16 August 2026
Business identification. This SMS program is operated by Supply Chain Sciences, Inc., a corporation registered in the United States, which operates the hosted supply-chain planning platform described below. Messages sent under this program identify Supply Chain Sciences, Inc. as the sender.
Supply Chain Sciences, Inc. ("we", "us") operates a hosted supply-chain planning platform used by manufacturing clients. The platform runs scheduled data-load, optimization and reporting jobs on dedicated database servers, and client planners depend on those results each business morning.
The Program is the platform's operational alerting component. Monitoring software built into the platform detects failed or stalled jobs, database faults and data-integrity errors, and sends an automated SMS message — and in some cases an automated voice call — to the operations personnel responsible for that platform, so the fault can be corrected before it affects a client's next planning cycle.
The Program is strictly operational. It does not send marketing, advertising or promotional content, and it does not send messages to customers or to the general public.
Participation is limited to authorized personnel of Supply Chain Sciences who have provided their own mobile telephone number for this purpose. By providing a mobile number for entry into the alerting configuration, the individual consents to receive automated operational messages at that number. Consent is not a condition of any purchase.
Message frequency varies and depends on system conditions. In normal operation the Program sends few or no messages. During an incident, frequency may increase. The Program is rate limited to a maximum of 20 messages per recipient per hour, and duplicate alerts for the same underlying condition are suppressed.
Message and data rates may apply.
Supply Chain Sciences does not charge recipients for these messages. Any charges are those of the recipient's own mobile carrier under their service plan. Please consult your carrier for details of your plan.
You may cancel at any time by replying STOP to any message from the Program. You will receive a single confirmation message, after which no further messages will be sent to that number. To resume, reply START or UNSTOP. Your number may also be removed from the server configuration on request.
Reply HELP to any message for assistance, or contact us at jrappold@supplychainsciences.com.
The Program is supported by major United States wireless carriers, including AT&T, Verizon Wireless, T-Mobile, US Cellular, and others. Carrier support may change without notice.
Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by the carrier and to network availability, and is not guaranteed.
Messages may not be available on all wireless carriers or devices. The recipient is responsible for maintaining a device capable of receiving SMS messages.
Mobile telephone numbers are used only to deliver the messages described here. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our SMS Privacy Policy for full details.
We may modify these terms at any time. The effective date above will be revised when we do. Continued participation after a change constitutes acceptance of the revised terms.
Supply Chain Sciences, Inc.
Email: jrappold@supplychainsciences.com